arqmetrica
Dimension 02 · arqmetrica AI Maturity Index

Data foundations

The quality, governance, and accessibility of organisational data for AI use cases.

Weighted at 17% of the overall score

What we ask

The four questions in this dimension, with the four ordinal options and their fixed scores. Identical wording to what you will see in the assessment.

DAT-01

1. When you need to use customer data for an AI model, how easy is it to access cleanly?

Think about the typical journey from "we want to try this" to "the model has the right data". Be honest, not flattering.

OptionResponseScore
a
Already in a clean, governed warehouse with documented schemas
Hours to serve a request
100
b
Lives across 3–5 systems; needs joining each time
Days to a couple of weeks per request
67
c
Quality is inconsistent; cleaned case-by-case
Weeks to a month per request
33
d
We don't have reliable customer data for AI yet
0
DAT-02

2. Is data lineage documented and queryable for the data feeding your AI systems?

Lineage = "for any field used by an AI model, can you trace it back to the source system, owner, and last refresh time?"

OptionResponseScore
a
Yes — automated lineage tooling, queryable in seconds
100
b
Documented for critical pipelines, manual elsewhere
67
c
Tribal knowledge — engineers know but it is not written
33
d
No lineage tracking
0
DAT-03

3. How is personal data flagged and handled when used in AI systems?

GDPR-relevant personal data has special obligations under the EU AI Act. This is about whether your systems know which fields are sensitive.

OptionResponseScore
a
Field-level tagging + automated DPIA workflow when AI touches PII
100
b
Manual DPIA process triggered by request
67
c
Reviewed only when legal escalates a concern
33
d
No formal handling of PII in AI workflows
0
DAT-04

4. How representative is your training/retrieval data of the populations your AI systems will serve?

Bias often comes from skewed source data. Have you formally measured representation gaps?

OptionResponseScore
a
Documented bias audit per major use case, refreshed quarterly
100
b
Spot-checks before deployment; no formal cadence
67
c
Aware of the risk but no formal process
33
d
Have not considered this
0

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