AI Maturity in Retail / e-commerce.
Benchmark cohort: Retail / e-commerce companies in Europe with 100–249 employees — the most mid-market-typical band. Scores are calibrated against the public research cited per row, and continuously refined as real Arqmetrica Index responses accumulate. Read the methodology.
The six dimensions
Per-dimension median, with the p25–p75 range that captures the middle 50% of companies in this cohort. Bars are scaled to 0–100.
Strategy & vision
Weighted at 18%Source:MIT Sloan/BCG 2024 — Strategy cluster, retail subset
Data foundations
Weighted at 17%Source:MIT Sloan/BCG 2024 — Data cluster, retail subset
People & capability
Weighted at 17%Source:Stanford AI Index 2024 — Talent chapter, retail subset
Governance & ethics
Weighted at 17%Source:Capgemini EU AI Act readiness survey, Q4 2024, retail subset
Tooling & infrastructure
Weighted at 14%Source:MIT Sloan/BCG 2024 — Tooling cluster, retail subset
ROI & measurement
Weighted at 17%Source:MIT Sloan/BCG 2024 — Value capture cluster, retail subset
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