People & capability
The literacy, hiring posture, training cadence, and role evolution of the workforce in relation to AI.
What we ask
The four questions in this dimension, with the four ordinal options and their fixed scores. Identical wording to what you will see in the assessment.
1. What proportion of your workforce has had structured AI literacy training in the last 12 months?
Structured = at least a half-day session with measurable learning outcomes, not a town hall slide.
| Option | Response | Score |
|---|---|---|
| a | Over 70% — including non-technical roles | 100 |
| b | 30–70% | 67 |
| c | Under 30% — mostly tech and product teams | 33 |
| d | No structured programme | 0 |
2. Do you have at least one person with formal data science or ML engineering qualifications on the team?
In-house, fractional, or strategic partner all count — but they must be embedded in delivery, not on a one-off contract.
| Option | Response | Score |
|---|---|---|
| a | Yes — multiple, in different functions | 100 |
| b | One in-house plus a strategic external partner | 67 |
| c | External consultancies only, ad-hoc | 33 |
| d | No specialist capability | 0 |
3. How are job descriptions and performance reviews adapting to AI-augmented work?
Are you formally rewriting role expectations as AI becomes part of the workflow, or just hoping people figure it out?
| Option | Response | Score |
|---|---|---|
| a | Roles formally re-scoped; AI fluency in performance criteria | 100 |
| b | Some roles updated; case-by-case | 67 |
| c | Discussed at HR/leadership level, not yet implemented | 33 |
| d | No change to roles or evaluation | 0 |
4. When an AI tool produces a wrong or biased output, who is empowered to escalate and stop its use?
Look for explicit authority — "any employee can flag and pause" beats "raise a ticket and wait for IT".
| Option | Response | Score |
|---|---|---|
| a | Any employee; documented escalation path with SLA | 100 |
| b | Only managers and above; documented path | 67 |
| c | Informal — depends on who you know | 33 |
| d | No clear path | 0 |
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